Using a Crystal Report does not allow the standard SAP to overflow to the next check number. See screen shots below. This happens in both the 8.82 and 9.0 environments. What settings in Crystal would be stopping this or in SAP that would not allow the overflow to record the voided check? The Crystal form is skewing all the check numbers when confirming.
Using SAP default layout – PLD Checks for Payment
Using a Crystal Report layout – CR Checks for Payment
Settings defined in admin are:
House Banks - I set to default to the layout on each option above prior to printing
Checks for Payment– made sure the layout was set as the default when printing for each option above
This is a major issue with my client. Has anyone else ever experienced or has any suggestions on what to try to allow the voided check to be recorded.
Thank you !!