Re: How can I generate a URL link to a message in a Solman 7.1 web UI?

Hi

The screen you shown above is just the CRM_UI screen, if you have business role assigned you can get the above page. You can access the above page with the URL

http://<HOST>:<PORT>/sap/bc/bsp/sap/crm_ui_start/default.htm

refer here URL&amp;#39;s for quick access to WebUI - CRM - SCN Wiki

For your case I could suggest another 1855962 - Solution Manager: How to Enable Direct Links to Expert Mode in Workcenter for users?

But our use case differs, normally we get the URL link when we send out mails to support team, mail body has the link of message.

for this requirement you need to edit the smartforms refer here Incident Management and Change Request Management: E-Mail functionality in SAP Solution Manager 7.1

Changing the Smartform to show the link of ChaRM documents

Please check.

Thanks

Jansi